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Product Description Dell Upgrade from 1Y Basic Onsite to 3Y ProSupport - extended service agreement - 3 years - on-site
Latitude 5300, 5300 2in1, 5400, 5401, 5500, 5501 3 Year Pro Support
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Service and Support Extended service agreement - parts and labour - 3 years - on-site - response time ,NBD - availability 10 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability:24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability:24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 3 years - availability:24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years - availability:24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability:24 hours a day / Monday-Sunday |
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