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HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running. HPE Foundation Care 24x7 Service
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HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running. HPE Foundation Care 24x7 Service
Extended service agreement
parts and labour
3 years
on-site
24x7
response time: 4 h
for HPE SB1760, SB3000; LTO-4 Ultrium; LTO-5 Ultrium; StoreEver LTO-3, LTO-4, LTO-6
Compatibility Information - Designed For:
HPE SB1760c Tape Blade, SB3000c Tape Blade HPE LTO-4 Ultrium 1760 HPE LTO-5 Ultrium 3000, 3280 HPE StorageWorks LTO-5 Ultrium 3000 SAS External Tape Drive, 3280 HPE StorageWorks Ultrium 1760, 1840, 448, 920 HPE
StoreEver LTO-3 Ultrium 920, LTO-4 Ultrium 1760, LTO-6 Ultrium 6250, LTO-6 Ultrium 6650 HPE Ultrium 1840, 448, 920
Details - Service and Support Details:
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years
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