Privacy

Bluepoint is a B2B (Business to Business) distributer / reseller of IT Products. If you do not consider yourself a legitimate business, or consider yourself to be a consumer, please contact us here.

We take the protection of your online privacy seriously and this Privacy Policy sets out how we use and protect any personal information we obtain from dealings which arise from you using this website, or contact with Bluepoint in any way. We may change this Privacy Policy from time to time by updating this page. By using our website you are consenting to the use of cookies as outlined below.

What personal information do we collect?

We ask for your personal information when you make a purchase, register, sign up for promotions, offers or competitions, or to receive news. Depending on which of these services you use, we may collect:

your name and contact information including postal address, e-mail address and telephone number, even if you do not complete your purchase;
details of any purchase orders that you place through the website, and any details we need for delivery;
card payment details if making a purchase;
details you provide when you contact us or make enquiries either generally or about any purchases you make with us;
details of your visits to the website and the resources that you access; and
information you provide if you report a problem with our website;

Even if you do not use these services, or for example, do not proceed with a purchase, we will still gather any personal details entered and information about your activity on the website to understand what parts of the website and what products you are interested in, so that we can improve our website and tailor our services to you. Further details can be found in the Cookies section of this Privacy Policy.

What we do with the personal information we collect?

Depending on how you engage with us, we may use your information:

to facilitate your use of this website and the services available through it;
when you purchase from us, to process your order, collect payment, enable you to track you order online, arrange delivery and for other purchase related services (this may include contacting you by telephone, email, or messaging platform to arrange, confirm or upgrade your delivery) and for ongoing customer service dealings including any faults or repairs or refunds;
for internal accounting and regulatory purposes;
for statistical analysis to assess our business performance and to improve our products and services;
to improve and personalise your experience when you visit the website (See the cookies section), and to keep you informed about other products and services you might be interested in (See Keeping You Informed); and
to ask you from time to time if you would like to provide feedback on or participate in market research on our products and services. You do not have to participate in these if you do not wish.

Who do we share it with?

We do not share your data with any third parties except as provided in this policy or as required by law.

We DO NOT share personal data with third parties for Direct Marketing.
We DO NOT sell or otherwise supply your personal data to other parties.
We DO share a limited subset of data with carefully selected third party organisations, under a contract, who provide a specific back end process such as dealing with customer service issues, technical support, or technical sales advice. Your data remains on our servers at all times, and is never transferred.

If you take out an additional service plan with your purchase, we will share limited personal information with the service plan provider.

We may from time to time contact or update you about products, services or offers that may be relevant to you.

This may include delivery, reviews, lists and extended warranties, and other products and services related to your purchases.

If you don't want to be contacted by post or telephone you can contact us via our website (Customer Services) or write to us "For the Attention of the Data Controller". Our records are usually updated within 2 weeks.

For the best shopping experience on Bluepoint, your computer, tablet or smartphone will need to accept cookies.

Our cookies do not store private information such as your name, address or payment details. They do allow us to associate your visit with those details if you have signed-in. However, if required you can use your browser to restrict, block or remove cookies from this site.